Sabre, a global travel technology company, has launched a new communications dashboard for Sabre customers using TripCase Connect, the travel industry’s first set of integrated online tools for serving travelers via mobile, email and Web. The Communications Manager allows suppliers, agencies and corporations to digitally manage and customise their online communications to travelers including emails, mobile app messaging, itineraries, tickets, and invoices from a single interface.
Integrated into a newly designed TripCase Connect site and available in 24 languages, the Communications Manager offers detailed reporting and messaging capabilities with custom settings based on the user’s respective business. Travel agencies can change email templates, set-up premium features, include PDF attachments to travel documents and much more. Likewise, airlines can set-up destination-specific emails delivered to travelers based on their arrival and departure information.
“Sabre’s TripCase Connect customers can now communicate and service their travelers through a single dashboard,” said Will Pinnell, director of marketing and sales for TripCase. “After extensive usability testing, we’ve redesigned our tools and added a Communications Manager that reflect our emphasis on design and the simplicity of the site for our customers,”
With a new layout and navigation, customers can modify everything from logos and custom messages in the electronic travel documents to the click-to-call phone numbers that are available within the TripCase mobile application. In addition, E-tickets and E-invoices can be modified in real time allowing maximum flexibility. Being able to control everything in a single place will save TripCase Connect customers time while reducing the complexity and number of steps required to service travelers.
More than 35,000 travel agencies and 24 airlines use TripCase with their travelers. In 2013, more than 2.5 million people used TripCase to manage more than 11 million trips.