Travellers today increasingly look to travel agencies to help them search for and book travel on low-cost carriers. This demand is driving the need for platforms such as Ypsilon as they aggregate low-cost content for agents and help them pay the airlines in new, more flexible ways.
Customers travelling on any route across Norwegian’s global network will now be able to stay connected for the entire duration of the flight from pushback to arrival at the gate.
Amadeus has announced a service optimiser application on Salesforce AppExchange, empowering airlines to connect with their customers, partners and employees in entirely new ways.
The move is designed to accelerate the mixed-use operator’s customer-centric service strategy and to enable its hotels and serviced offices to deliver a smart, efficient and personalised guest experience.
Cendyn has announced a strategic follow on investment from Accel-KKR, a leading Silicon Valley based technology-focused investment firm. The investment will enable the business to further scale and innovate its solutions for the hospitality industry.
Airbus engineers have developed a scale-model aeroplane with the first in-flight, flapping wing-tips that could revolutionise aircraft wing-design. The aerospace giant has drawn on nature to develop its ‘semi-aeroelastic hinge’ concept to reduce drag and overall wing weight, while combating the effects of turbulence and wind gusts.
United Airlines has become the latest carrier to connect to Airbus’ open-data platform, Skywise. The United States-based airline will leverage Skywise to enhance all aspects of its maintenance and engineering operations on its Airbus fleet.
Heathrow has announced the rollout of new computed tomography security equipment throughout the airport over the next few years. When fully deployed, the 3D equipment could end the need for passengers to remove their liquids and laptops from cabin baggage when passing through security.
ICM, a global leader in passenger automation and self-service bag drop solutions for airports and airlines based in Sydney, Australia, will complement Amadeus’ offering for airport operations.
The International Air Transport Association has resolved to accelerate the global implementation of the One ID initiative, which uses a single biometric identifier to move passengers through the airport, without the need for paper travel documents.
The International Air Transport Association has resolved to support the global deployment of radio frequency identification for baggage tracking. The IATA annual general meeting also called for the implementation of modern baggage messaging standards to more accurately track passengers’ baggage in real time across key points in the journey.
CWT has appointed Deanna Seiffert as to the role of vice president in Europe, Middle East and Africa for demand marketing. In this role, she is responsible for the planning, development, and implementation of the company’s marketing strategy in the regions.