Ian Williams has been named manager of Four Seasons Resort Lanai, The Lodge at Koele. In his new role, Williams will oversee the rooms and laundry divisions at the 102-room Resort. “Ian is a great addition to the Lanai ‘ohana,” says Tom Roelens, general manager of Four Seasons Resorts Lanai. “His exceptional guest service and wealth of operational experience, along with his proven track record of elevating guest service standards, make him the ideal candidate to lead and manage the team at The Lodge at Koele.”
Williams, a 15-year veteran of Four Seasons Hotels and Resorts, has worked in various management roles in Southern California. His family originates from Kauai, and he makes the move back to back to the Islands from Four Seasons Hotel Los Angeles at Beverly Hills, where he most recently served as director of housekeeping for the 285-room Hotel. Prior to Los Angeles, Williams was with Four Seasons Resort The Biltmore Santa Barbara in various roles including director of housekeeping, guest service manager, resort assistant manager, and assistant spa manager.
Williams is a graduate of the University of California at Santa Barbara, where he earned a Bachelor of Arts in Art History. He looks forward to recreating lasting memories reminiscent of his childhood that one can only experience in Hawaii, including hiking, surfing and savuoring traditional Hawaiian staples.