From the moment the plane’s seat belt sign finally turns off at the gate, it’s a race to reconnect and catch up for today’s business travellers, often with the added stress of establishing a local internet connection and getting all the needed devices online.
At times like this, even a short ride to one’s hotel can seem an eternity when there’s work to be done.
Four Seasons to the rescue: complimentary Wi-Fi connections in all house cars at all Four Seasons locations, all around the world.
“In today’s world, business needs to be conducted on-the-go,” says Andrew Harrison, general manager of Four Seasons Hotel Mumbai. “Our complimentary in-car Wi-Fi service allows the conscientious traveller to make the most of his or her work day by using travel time to their benefit. Our fleet of BMWs allows you to recharge any phone, allowing you to easily download and access any document, even before you reach your work desk at the Hotel.”
A History of Innovation
“Four Seasons has always anticipated the needs of business travellers,” says Chris Hunsberger, executive vice president, product and innovation at Four Seasons Hotels and Resorts. “Just as our hotels have always been like a home away from home, for business travellers, it’s an office away from the office. As we continue to introduce new innovations, we’re taking that service approach beyond the hotel itself and into our house cars and limos, helping our guests maximize their productivity from the moment they leave the airport – and even while they move around town.”
A well-established culture of innovation fuels Four Seasons to be the best, offering discerning guests the most customized and relevant experiences in luxury hospitality today. In its more than 50 year history, the company has pioneered numerous industry-firsts including 24/7 in-room dining, express laundry and one hour pressing, and now-standard items such as mini shampoos and lotions, bathrobes, and hair dryers in guest rooms.
Other recent initiatives include 15 Minute Room Service; spas that stay open after hours for late-night treatments, drinks, and serene pool time; green meetings; a dining approach centred around farm-to-table and farm-to-bar, where specialty dishes and drinks take on a local flavour; and much more. In the future, Four Seasons guests can anticipate transformation of the traditional banquet into a transcendental dining experience; and a reimagining the hotel lobby and arrival experience with the needs of today’s mobile and tech-savvy travellers in mind.