Hotels.com re-designs booking app

Hotels.com re-designs booking app

Hotels.com, a world leading hotel booking website, has re-designed its award winning iPhone and iPad app for iOS7 to provide a fresh new interface which makes the mobile booking experience even quicker and easier for its customers.

The new app puts an easy-to-use map at the heart of the hotel search, enabling users to find a hotel in the right location almost instantly. It is even easier than before to find local deals for tonight for last minute bookings. The new app makes extensive use of high resolution imagery, and the booking process is now even smoother, with the app remembering customer details and securely storing payment information.

Adam Jay, VP Global Product for the Hotels.com brand, comments: “At Hotels.com we are committed to delivering the best possible customer experience throughout everything that we do. With our suite of apps, across mobile, Kindle and tablet, now represent a growing proportion of overall bookings it is critical that our apps make it easy and fun to find and book the right hotel.

Our latest update for iOS7 has created a beautiful and highly intuitive user interface, making it even easier to find the perfect hotel. It is quick for customers to access any information they might need, and there is advice and inspiration from the millions of genuine customer reviews available through the app.”

With the Hotels.com app, customers are given the choice to pay for their hotel at the time of booking or once they arrive at the hotel, enabling customers to manage their travel budget and preferences. Further functionality means that Hotels.com customers can easily access their account to check future, current and past bookings without needing to be online.

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Other upgrades to the app for iOS7 include improvements to the user experience when it comes to in-app access to Welcome Rewards, the Hotels.com award winning customer loyalty programme. Since its launch in the US and Latin America in 2008 and the extension to all Hotels.com sites worldwide in 2011, Welcome Rewards, the industry leading customer loyalty programme, has attracted more than 10 million members, who have collectively redeemed over 1 million free nights. The new update to the app now makes it even easier for users to navigate their Welcome Rewards account and reap the benefits of the service.

The Hotels.com apps offer customers access to more than 260,000 hotels worldwide in more than 25,000 destinations, more than 20,000 last minute deals, more than 10 million user reviews and last-minute hotel rooms close to their location and is available to download for iOS7 now.