Travelport and Aeroméxico, Mexico’s global airline, have announced details of a substantially extended relationship.
As part of the new partnership, the expanding airline will not only continue to distribute all of its content through Travelport’s global Travel Commerce Platform, which connects online, leisure and corporate travel agencies in over 180 countries, but it will now also adopt Travelport’s industry-leading merchandising technology as well as digital travel services from MTT.
MTT is part of the Travelport group and a leading provider of digital solutions to the global travel industry.
By working with MTT for the first time, Aeroméxico, who operate more than 600 daily flights across three continents, plans to transform its digital offering to passengers and launch new, customer centric iOS and Android apps, as well as other innovative digital travel services.
With growing multi-device usage across Mexico, the country leads the Latin American region in terms of both smartphone and tablet penetration, with over 70 per cent of Mexicans predicted to use smartphones by 2019.
In response to this trend, Aeroméxico will now work with MTT to launch sophisticated, multi-lingual apps that will provide passengers with more personalised and tailored digital services and products that allow greater control and flexibility over the entire booking and travel experience.
The airline will also partner with MTT to offer additional digital travel services such as “day of travel” solutions to enhance the traveller’s experience with the airline.
As well as the digital strategy focus of the new partnership, Aeroméxico has also committed to continue distributing all of its published fares and inventory to Travelport-connected agencies worldwide.
Roger Harris, senior vice president, revenue management, distribution and alliances, for Aeroméxico, commented: “We are impressed with the innovative technology Travelport continues to introduce in the marketplace.
“We believe Travelport is committed to producing the solutions Aeroméxico requires to grow our business and to continue our strategy of technological renovation to provide our customers with the best traveller experience available.”