Southwest Airlines upgrades inflight entertainment

Southwest Airlines upgrades inflight entertainment

Southwest Airlines announced today that movies on demand are now available on all WiFi-equipped Southwest aircraft for only $5 per movie, per device.  The airline also announced an upgrade to their television package.  In 2012, Southwest became the only airline in the world to stream live television directly to Customers’ personal devices.  Now, in addition to eight channels of live news and sports, Customers can also select on-demand episodes of popular television shows.  The upgraded TV package is $5 a day, per device on WiFi-enabled planes. 

“Providing a comprehensive and robust inflight connectivity system for our Customers is paramount,” said Dave Ridley , Southwest Airlines’ Senior Vice President Business Development. “Our Flight Attendants are famous for delivering superb Customer Service, and we’re excited to enhance our onboard entertainment offering and take the Customer Experience to new heights.”

The majority of Southwest Customers now have access to WiFi, movies on demand, and the upgraded television offering.  As of February 6, all Southwest Boeing 737-700 and 737-800 aircraft were equipped with Row 44 satellite technology that enables these entertainment offerings/services.  This milestone represents nearly 75 percent of all Southwest aircraft, which completes the retrofit installations.  Moving forward, all new deliveries and AirTran conversions will enter service with Row 44 technology installed. 

WiFi service can be purchased for $8 a day, per device including stops and connections.  Customers do not need to purchase WiFi in order to access movies or TV.

Accessing the Internet, or watching movies and television is simple.  Customers use their WiFi-enabled device onboard any Boeing 737-700 or 737-800 aircraft, connect to “southwestwifi,” and launch their browser to be directed to the inflight entertainment portal.  From the portal, Customers are able to select WiFi, movies, or television.  The portal also provides free access to a flight tracker, shopping, and games.  With Row 44 satellite technology, connectivity continues to work over bodies of water so Customers remain connected all day, no matter where they travel.  This video highlights the Inflight connectivity experience.

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