A free service, AgentStream, gives travel agents the ability to tap into the power of social media and connect with peers, interact on travel itineraries and products, and share business ideas and knowledgeto better serve leisure and business travellers.
AgentStream is built on Sabre’s cubelesstechnology - a community platform for businesses that is used by corporations and agencies around the world including Sabre itself. . It is an evolving service for agents, with Sabre continuing to enhance the community with new functionality allowing users to personalize the site and easily access information on pertinent topics.
Daniel Naoumovitch, CEO, Sabre Travel Network Middle East commented, “Social media is transforming how we communicate and connect with other people, and is an important trend in the evolution of the travel industry. Every year Sabre invests hundreds of millions of dollars to develop and deliver innovative new technology for our agents, and today’s launch of an AgentStream product in Arabic reinforces our commitment to helping our partners in the Middle East stay ahead of these trends.”
“Through this latest Sabre innovation, our customers can access the knowledge of their peers via the Q&A section, blog on their personal pages, participate in groups and search for industry colleagues by agency or even areas of expertise. AgentStream is integratedwith widgets, pictures and graphics allowing for complete customization based on the user,” added Naoumovitch.
AgentStream, a Silver Award winner at the 2009 Magellan Awards, provides an easy-to-use, business-to-business community where agents can learn from their peers, share best practices and deliver superior customer service.
Launched in North America in September 2009, thousands of agents now have profiles on the site, collaborating with peers on diverse travel-related issues. AgentStream is available to travel agents working on any global distribution system (GDS).
City.Mobi offers the most comprehensive mobile travel guides available, with over 800 cities in 200 countries listed. Each is developed by the City.Mobi team to combine into a single global travel directory.
However, each city retains its own mobile identity via a dedicated domain. Already on offer are Brussels.Mobi, Paris.Mobi, Sanfrancisco.Mobi, and Sydney.Mobi.
Most entries are also linked to websites where users can quickly access more detailed information if needed.
Other key features include information on accommodation, restaurants, attractions, entertainment, nightlife, shopping, and transport.
City.Mobi guides include user reviews and traveller utilities such as a translation guide, currency converter, news and local weather guide.