oneworld now offers its online training modules for travel agents in six languages, with the addition of versions on Chinese (Simplified), French, German, Japanese and Spanish alongside the established English.
The oneworld Academy offers e-learning tools to enable travel agents the world over to learn all about the key aspects of the alliance.
It is available now.
Its first module focuses on oneworld’s portfolio of consumer fare products – the widest range offered by any global alliance – but with an emphasis on its flagship oneworld Explorer round-the-world fare.
The aim of this fun and informative online module, which should take no more than 30 minutes to complete, is to equip travel agents to sell these fares confidently and correctly.
It leads the participant through a series of oneworld product lessons, with engaging interactive exercises, video, text and images.
It covers all the command entries needed to book these fares through all the key GDSs (global distribution systems, like Amadeus, Sabre, etc.) and shows how oneworld Explorer’s online travel planner can help build and price a round-the-world itinerary quickly and easily.
It also gives an introduction to oneworld’s other fare products – which include a second round-the-world offering, tickets offering travel through several continents without actually circumnavigating the globe and passes for travel in virtually every continent.
Those successfully completing the module can download and print off a diploma certificate proclaiming them a “oneworld Explorer round-the-world specialist”.
oneworld director sales José María Alvarado said: “There is quite a wide-spread myth in the travel industry that round-the-world fares are complicated products to sell and book.
“The oneworld Academy knocks that firmly on the head by showing how quick, easy and simple oneworld Explorer and our other fares are to work with.”
The oneworld Academy will add other modules, focusing on other aspects of the alliance, later.