Hong Kong is a world class city – anywhere you go you can feel its energy and dynamism. It also makes one understand very quickly just how important it is to have a truly world-class railway service,” Mr Jay Walder, Chief Executive Officer of MTR Corporation shared his impressions of HongKong
Mr Walder had spent several weeks in November and December last year riding on all of the MTR’s services including the heavy rail and light rail systems. He also visited the train depots, construction sites for the new railway projects and the estates and the property side of the business.
“I appreciate the inter-relationship and strong connection between the MTR and the community. We must not only work to preserve that, but continue to strengthen and develop it,” he said.
While the MTR is highly regarded in the international marketplace as operating one of the safest, cleanest and most reliable railway systems, Mr Walder pointed out the need for continued innovation and new ideas to create ongoing benefits for the Hong Kong community.
“We have to continue to focus on service delivery for the millions of people who depend on our service day in and day out, while completing the new lines and getting them ready to provide quality service from day one,” he said. Striving for continued growth in Hong Kong, the Mainland of China and abroad for the MTR Corporation will also be an important focus for Mr Walder, who added that: “There’s no standing still. Companies cannot continue to succeed if they stand still.”