MTR passengers will enjoy more comfort and convenience when a total of 815 extra train trips per week are added on various railway lines in the next few months. This, together with service enhancements introduced earlier this year, will bring more than 1,200 additional train trips per week to the whole network, increasing passenger carrying capacity by about 3 million weekly passenger journeys.

“The additional train services are being introduced under our Listening‧Responding programme designed to bring enhancements directly to areas that our passengers have said they would like to see us do more in,” said Mr Jay Walder, Chief Executive Officer of MTR Corporation. “Made possible by the new trains that have now been commissioned, the additional train services will deliver an even better travel experience to our passengers.
There will be less crowding on platforms, a quicker boarding of trains and a more comfortable ride.”

Starting 27 August, 285 additional train trips a week will be added to the Kwun Tong Line, the Tseung Kwan O Line and the West Rail Line based on the needs of passengers on the different lines. For example, train service on the West Rail Line will be enhanced in the weekday evening peak period, while train frequency on the Kwun Tong Line will be enhanced on Friday evenings to cater to the higher demand from passengers who are out and about ahead of the weekend.

“We are happy to note the positive feedback from passengers to our train service enhancements earlier this year,” said Mr Francis Li, Head of Operating of MTR Corporation.
“With eight of the 10 new trains we have taken delivery of now in service, we are able to implement further train service enhancements this year while we continue to look for ways to serve our customers better.”
Later this year, 530 additional weekly train trips will be added to further enhance passenger service, ease crowding and reduce waiting time.

Meanwhile, the Corporation continues to make good progress on the enhancement of station facilities. By August, four external lifts would have been opened under the Listening‧Responding programme to serve Cheung Sha Wan Station, Sham Shui Po Station, Jordan Station and Sheung Wan Station. A new public toilet is due to open next week at Sheung Wan Station. As well, 231 new platform seats and more than 50 wide gates are in the pipeline with contractors on board to commence the installation work later this year.