Marriott.com Best of Lodging Sites

WASHINGTON, D.C. - April 9, 2003 - A study of travel industry web sites conducted by the Customer Respect Group ranked Marriott.com as the best lodging web site with a score of 8.8 out of 10. Marriott.com was praised for privacy, respecting customer data, attitude of the site, open and honest policies, simplicity and responsiveness.
Marriott.com is growing in popularity, achieving more than $1 billion in gross sales last year. The web site continually enhances the customer experience with features that include:
&#126 Create Your Own Vacation air, hotel and car rental packages
&#126 Last-minute Weekend packages
&#126 Rate search for special promotional rates up to one year in advance &#126 Marriott Reward points redemption
&#126 Driving directions
&#126 Destination research
Marriott.com enables travelers to book reservations for nearly 2,600 Marriott hotels, including Marriott Hotels & Resorts, Renaissance Hotels & Resorts, Courtyard, Residence Inn, Fairfield Inn and Suites, TownePlace Suites and SpringHill Suites.

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