Etihad in e-ticketing drive

20th Mar 2007

Amadeus is launching electronic ticketing in the Philippines for Etihad Airways in a bid to provide passengers and agents with greater convenience and flexibility.
Etihad becomes the 37th carrier in the Philippines to offer e-ticketing through Amadeus. Damian Hickey, Vice President Airline Business Group Asia Pacific said, “We are delighted to welcome Etihad as the latest carrier to provide electronic ticketing through Amadeus here in the Philippines. They join the fast growing list of airlines who provide e-ticketing distribution with us, further strengthening Amadeus’ position as a leader in the industry, with the most e-ticketing carrier partners in the country today.”

Etihad’s e-ticketing launch is well ahead of the International Air Transport Association’s (IATA) deadline for 100% paperless ticketing by year-end, which is expected to deliver substantial savings to airlines.

Apart from cost savings, e-ticketing will enable Etihad to benefit from faster ticket processing and monitoring, while allowing travel agents to improve operational efficiencies and reduce workload associated in issuing and distributing traditional tickets. Passengers will enjoy the advantages of faster check-in and at the same time, not worry about misplaced or stolen tickets.

“Etihad’s philosophy is to change the way our Guests see the world. With the activation of electronic ticketing in the Philippines, we are able to provide a fresh new approach to service on the ground. We shall continue to change established conventions in the airline industry in our pursuit to improve and facilitate excellent service to our Guests,” Etihad Airways Country Manager Juan Torres said.


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