AT&T announced today it has renewed a three-year contract with Hyatt Corp. to provide a comprehensive set of managed hosting services for Hyatt.com, the company’s award-winning Web site.The three-year contract extends and expands an existing agreement and
continues AT&T’s long-standing relationship as Hyatt’s primary networking
services provider. Hyatt.com will continue to be hosted at AT&T’s
Chicago-area Internet Data Center (IDC). AT&T owns and operates 26 IDCs
around the world.
Under the new agreement, AT&T will fully manage applications that support
the Hyatt.com interface, online reservations and an interactive loyalty
program experience. Additionally, AT&T provides business continuity
“AT&T’s scalability and technical expertise in critical areas like
bandwidth and performance management are impressive,” said Joan Lowell,
vice president of Electronic Distribution for Hyatt. “AT&T’s fully managed
solution allows us to focus on our core business, while offering our
customers superior performance on Hyatt.com.”
Through the secure AT&T BusinessDirect(R) portal, Hyatt gains around-the-
clock online access to real-time reports on network performance and direct connection to electronic billing and trouble management systems.