Marriott moves into work-from-home market
Marriott has sought to adjust to changing working patterns, offering a series of new passes for daytime access to its properties.
The packages are designed as flexible options for guests, whether they are are seeking a one day stay from early morning into the evening, extended overnight stay with early morning check in and evening checkout or a multi-day work and leisure destination getaway.
“Working remotely doesn’t necessarily have to mean working from home, where blurred lines between personal and professional lives can create distractions and stress,” said Stephanie Linnartz, group president, Marriott International.
“We are inviting guests to work anywhere with Marriott Bonvoy to help them be more productive and achieve a better work/life balance by reimagining our hotel rooms as local remote workspaces for our customers.
“By providing flexible booking options, our loyalty members and guests have a familiar alternative when choosing where to work.”
Marriott is offering three types of pass:
- Day Pass is a new offering that makes the hotel room into an office for the day - from 06:00 to 18:00 check out. Guests are provided easy access to enhanced Wi-Fi, food and drinks and additional spaces in the hotel. Additionally, guests are free to access the on-property business facilities such as printing, fax and scanning equipment, wherever available and depending on brand. This package is currently being offered in select hotels in Atlanta, Phoenix, Dallas, New York, Toronto, London, Singapore, Kuala Lumpur and Hong Kong, with planned expansion in Europe, Middle East and Latin America.
- Stay Pass combines a Day Pass for work with an overnight stay. It is designed to marry all the benefits of a hotel stay with the convenience to be productive and make the most of the workday, with early check in at 06:00 and late checkout at 18:00 the day of departure. In addition to all the amenities included in Day Pass, guests may take advantage of hotel amenities, whether a quick swim, or a workout, in markets where regulations allow. Guests can also enjoy free breakfast and complimentary evening cocktails, wherever available. Stay Pass is currently available at nearly 2,000 hotels worldwide.
- Play Pass is for those seeking to work while also getting away – even with family. Available in participating luxury and resort locations worldwide, Play Pass recognises that consumers currently have much more flexibility to travel, work and engage in school from anywhere they want. Guests enjoy a business concierge, supervised kids’ activities, preferred office/study spaces along with curated experiences for the whole family to enjoy. Play Pass is currently available in many locations including properties in Bali, Venice, Hawaii, Florida, California, Arizona, Cancun, Rio de Janeiro, Sharm el-Sheikh (Egypt), Limassol (Cyprus), Koh Samui (Thailand), and Marabella and Tenerife (Spain).
“Our hotels and our internal teams are engaging and listening to our communities daily to understand how we can best meet their needs locally and globally based on the continuously evolving changes to employer, school and local mandates and regulations.
“We believe this continuous evolution and innovation with our corporate clients and consumers will help drive the future of Marriott’s offerings,” added Linnartz.