Following the recent launch of Waldorf Astoria Hotels & Resorts’ new Live Unforgettable concierge offerings, Waldorf Astoria Dubai Palm Jumeirah is bringing the campaign to life in the Middle East with the introduction of a Jet Lag Guru.

Unique to this property, the complimentary service will provide guests with advice on how to combat jet lag and help arrange tailored experiences including a relaxing Neom Tranquillity Bath on arrival and a special Jet Lag Menu at Vietnamese restaurant LAO.

A recent global study of luxury travellers conducted by Hilton highlights a surprising reliance on concierges, with nearly one-third of leisure travellers reporting that they plan little to none of their trip prior to their arrival, and an additional 47 percent reporting they intentionally leave some details of their trip unplanned until they arrive at their hotel.

In response to guests and their travel aspirations, a survey of 2,000 luxury consumers found that more than one-third of travellers (36 per cent) wanted to experience a Jet Lag Guru when they travelled.

“As luxury travel continues to evolve alongside a growing desire for bespoke experiences, it’s key for the luxury sector to keep up with the rising demands and expectations from global travellers.

“With the launch of new Jet Lag Guru, we’re taking our True Waldorf Service to the next level, to ensure guests’ needs are catered to from the moment they step on property to guarantee a truly unforgettable experience,” said David Wilson, general manager, Waldorf Astoria Dubai Palm Jumeirah. 

Jet Lag Guru

Located on the iconic Palm Jumeirah, Waldorf Astoria Dubai Palm Jumeirah offers a haven within the vibrant city of Dubai and creates a sense of calm that allows guests to visiting Dubai to disconnect and recharge.

Travellers exhausted from long journeys and time zone differences can now book a complimentary personal consultation with an on-property Jet Lag Guru who will advise guests on how to recover from a long-haul travel and make the most of their stay through wellness and fitness initiatives.

From setting the perfect room temperature for optimal sleep, talking through the pillow menu at check-in, suggesting healthy in-room dining options and arranging an unpacking service by the hotel team, the Jet Lag Guru is there to ensure guests breeze into holiday mode from moment they arrive.

The Jet Lag Guru can book a specialised fitness class at Waldorf Astoria’s sun-lit gym to help overcome fatigue and re-energise the body.

Specialised personal trainers are at hand to guide travellers through a tailored routine that begins with a 20-30-minute brisk walk in the Dubai sun, to breath in fresh air and soak up some Vitamin D, which is directly linked to improved sleep quality.

Once warmed up, guests are then guided through a workout using lightweights, followed by gentle yoga stretches and breathing exercises to loosen limbs and improve blood flow.

Guests are then handed an in-room stretch sheet that utilises their room furniture to keep up the routine during their stay, along with a running map for those looking to exercise and take in the spectacular grounds and iconic location of the Palm Jumeirah. 

Waldorf Astoria’s Vietnamese restaurant, LAO, has created a special Jet Lag menu with dishes that are designed to ease the side effects of flying across time zones.

As Vietnamese cuisine is known for healthy and nutritious qualities, this menu provides a lightweight yet fulfilling meal post-travel to help aid smooth digestion and ensure a restful night’s sleep.