Sabre’s AgentStream, the world’s largest social community for travel agents, has now surpassed 10,000 members and launched in the Asia Pacific region with the Orient Express Travel Group. The launch into Asia Pacific makes AgentStream the first global travel agent-only social community, having been a hit in the United States, Latin America, Europe and the Middle East. AgentStream now has travel agents from every GDS and more than 150 countries connecting and collaborating daily in this free community.
“AgentStream provides agents with unique value and differentiated customer service by allowing them to tap into the power of the world’s largest travel community,” said Chris Kroeger, senior vice president of marketing for Sabre Travel Network. “As a member of AgentStream, agents can collaborate with other travel agents around the world, ask questions and obtain useful tips and insights from a global community of agents, helping them provide the very best service to their customers.”
Tom Manwaring, CEO of Orient Express Travel Group, says AgentStream will increase agent productivity and improve customer service by giving agents the flexibility to talk virtually with other global AgentStream users or communicate exclusively with members of its own private sub-community through the My Agency feature. “The My Agency feature in AgentStream allows our agents to share information with a select audience only, such as promotions or Orient Express news updates,” says Manwaring.
AgentStream also allows agents to gain and share insights on suppliers, destinations, properties, extras, activities or restaurants and comment on the trends shaping the industry, as well as learn more about Sabre products.
While Sabre-connected agents can access AgentStream directly from the Sabre Red Workspace via single sign on, it is also available to all travel agents at www.agentstream.com.
“Because travel is changing so quickly, no single person has the answer to every question. Being able to find the person with the right information, when you need them, is what AgentStream is all about,” said Kroeger.