AgentWare

has been selected by AAA, North
America`s largest leisure travel agency, to provide Web fare search
technology for its 79 clubs in the United States and Canada.

AgentWare Travel Console and WebPoint products provide a wide spectrum of
fare results not found within traditional travel agent systems.  AgentWare
fits these results into the agent workflow to maximize efficiency.  AAA
travel professionals can provide additional benefits to customers through a
more complete view of the fare choices available from the Internet. 

“We have examined the technology options available and AgentWare offers the
best solution for our affiliated clubs,” said Lee Granger, managing director
of AAA Travel Technology.  “We`re excited to see this technology adopted for
the benefit of our members.”

“We`re obviously delighted to have been chosen and will work with AAA to
ensure that we continue to provide solutions for problems faced by the
travel agency community,” stated Les Ottolenghi

, CEO and co-founder of
AgentWare

AgentWare WebPoint integrates directly with Galileo Focalpoint® to increase
the efficiency of the travel agent and facilitate the tracking of bookings
made via Internet fare sources.  AgentWare Travel Console is a stand-alone
web fare search tool that offers fares from 35 different fare web sites and
aggregators.  Customer profiles and Super PNRs can be created and stored
using the Travel Console, enabling travel agents to track customer purchases
and service transactions made with Web-based vendors.  Administrative
features allow agency managers to add, delete and manage user accounts, as
well as set global search parameters for their entire organization.
Streaming results provide instant information to travel consultants,
decreasing wait time and increasing efficiency. 

Related stories on ITN:

(14/01/2003) Revel Travel Service to Implement Agentware Webpoint

(20/01/2003) Agentware and Dollar Rent a Car Partnership

(18/12/2002) Global Travel Selects Agentware Webpoint

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