Travel Technology News Page 5
Tap, Pay, Sleep: New Payment Rules Push Front Desk Software Into Fraud-Fight Mode
If you’ve noticed check-ins moving faster, digital receipts arriving before you’ve reached the elevator, and deposit holds dropping off your card a bit sooner, you’re not imagining it. A quiet shift is happening at the lobby counter.
GIATA acquires SMARTSEER to deliver next-generation personalized travel experiences
GIATA Group, the world’s leading provider of verified hotel data and content, has acquired SMARTSEER, a fast-growing AI decisioning platform recognized for its award-winning innovation. The acquisition combines GIATA’s unmatched data, content and mapping expertise with SMARTSEER’s intelligent personalisation technology to deliver the much needed truly personalized travel experiences that the industry is currently unable to fulfil.
New AI Powerhouse Emerges for Hotels: Meet Agentic Hospitality
Yesterday marked the official launch of Agentic Hospitality, a transformative new force that is redefining hotel distribution with its infrastructure-level AI deployment, empowering hotels and resorts to reclaim the guest journey––that was long dominated by Online Travel Agencies (OTAs)––and drive visibility and direct bookings. In collaboration with Google for Startups Cloud Program, Agentic Hospitality is tackling the evolving digital landscape head-on and enabling hotels to become discoverable and competitive on the increasingly dominant AI-native surfaces that are rapidly reshaping how consumers search and book travel. “Structured markup using Agentic Hospitality’s Schema Adapter and AgentSite is a game-changer,” said Seliece Womble, Director of Marketing, The Houstonian Hotel, Club & Spa. “By making our content machine readable and AI ready, we’ve been able to secure direct visibility in channels once dominated by intermediaries. From 2019 to 2025 (piloted under Brewer Digital and going to market today as Agentic Hospitality), our direct website bookings grew 91%—a recovery and growth story that proves structured data is no longer optional, it’s the backbone of hospitality distribution.”
Maestro PMS Launches Maestro Touch to Redefine Guest Service with Tablet-Optimized PMS Access
Maestro PMS, the hotel industry’s leading Web Browser-based cloud and on-premises all-in-one property-management system, is unveiling its latest update to its user interface through Maestro Touch. This groundbreaking update revolutionizes Maestro PMS’ front desk operations by bringing its PMS features to all tablets or touch-capable devices on property.
OYO Partners with IBS Software to Power Digital Transformation in Hospitality
Global travel tech company OYO has partnered with IBS Software to accelerate digital transformation globally. This will include OYO and its portfolio brands including Sunday, Belvilla, Dancenter, Traum, Check My Guest, Motel 6 and Studio 6.
Tourism New Zealand Leverages GuideGeek Travel AI Technology to Drive Engagement
Travelers planning a trip to New Zealand can now get inspiration and tips from an AI trip planner powered by Matador Network’s industry-leading GuideGeek chat platform. The AI trip planner was also configured to assist with the launch activity of Tourism New Zealand’s fully playable destination in Minecraft.
Lufthansa, Fraport, and zeroG drive innovation at Frankfurt Airport
Lufthansa and Fraport AG have signed an agreement to further optimize aircraft handling at Frankfurt Airport. Together with Lufthansa subsidiary zeroG, the partners are introducing the innovative AI-based camera solution “seer”. The goal is to use real-time data to make the turnaround process– i.e., the procedures involved in aircraft handling – more transparent, punctual, and efficient.
TerraPay and XanderPay launch first payment model tailored for hotel brands and property owners
TerraPay, a leading global payments infrastructure company, and XanderPay, a specialist in payment solutions for the hospitality sector, today announced a strategic partnership to simplify and digitalize international payments for hotels around the world. Through this collaboration, hotels can now accept a wide range of payment methods while centralizing all financial operations on a single platform. The solution is designed to simplify cash flow management, reduce the costs and friction associated with cross-border transactions, and eliminate the complexity of processing third-party bookings.
Google’s AI Mode to redefine travel search within next 12 months
Google CEO Sundar Pichai revealed the clearest roadmap yet for the company’s shift toward AI-first search. At the heart of the announcement is AI Mode, Google’s new conversational experience, which is already live as a separate tab — a testing ground before its full integration into the main search interface. Unlike traditional search, AI Mode transforms how users interact with information, enabling them to have dynamic, multi-step conversations. Travelers searching for “family-friendly tours in Costa Rica” will no longer see just a list of links. Instead, Google’s AI can respond to follow-up queries like “What about for kids under 8?” or “Which ones include wildlife viewing?”
New Strategic Integrations Expand Traxo Marketplace’s Capabilities Across Compliance, Risk, ESG, and
Traxo, the global leader in unlocking and distributing real-time corporate travel data, announces the addition of six new fully integrated category-leading partners to its growing Traxo Marketplace. This expansion reinforces Traxo’s position as the go-to platform for companies seeking to move travel booking data, whether from TMC or off-channel sources, into the tools their travel programs rely on. With the Traxo Marketplace, travel managers eliminate long-standing delays that have hindered performance, safety, and oversight. Over 400 companies have enabled integrations from our marketplace—all of which are monitored and managed by Traxo.
Travel Industry Veterans Attempt World Record for Most Countries Visited Overland in 24 Hours
Ever been told you are moving too fast through Europe? These travel pros are taking it to the extreme. On July 20th at 12:01 AM, two teams of seasoned travel industry leaders will set off from Eijsden, a Dutch town bordering Belgium, in an audacious attempt to attempt to break the Guinness World Record the most countries via overland - in a continuous Easterly directly by a car convoy. Travelling by car, with passports and pure navigational grit, they aim to go on a mind-bending 17-country road starting in the Netherlands, through Belgium, Luxembourg, France, Germany, Switzerland, Liechtenstein, Austria, Italy, Slovenia, Croatia, Bosnia-Herzegovina, Hungary, Serbia, Slovakia and ending somewhere between Poland and the Czech Republic — if their caffeine and customs timing hold out.
Switchfly named Best-in-Class Customer Loyalty Technology Provider by Loyalty360
Switchfly, the travel loyalty technology that drives revenue, has been recognized as a 2025 Best-in-Class Customer Loyalty Technology provider by Loyalty360, the Association for Customer Loyalty. Announced during the 2025 Loyalty360 Loyalty Expo in Orlando, the Best-in-Class Awards spotlight companies that are redefining what loyalty means today – through strategy, technology, and real-world results. Winners were selected through a rigorous review process by Loyalty360’s editorial staff, analysts, award judges, and nominations from leading brands and partners.