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Hong Kong Tourism Board launches live chat to UK trade

Hong Kong Tourism Board launches live chat to UK trade

The Hong Kong Tourism Board has announced the launch of live chat support on its PartnerNet website. The new feature allows the tourism board to provide a total of 16 hours of support a day to the British travel partners.

Social Travel Summit to return this September

Social Travel Summit to return this September

Belfast will be in the social media spotlight later this year as more than 50 of the world’s top travel influencers and tourism industry leaders gather in the city for a two-day summit focused on travel marketing.

Viceroy launches Insider e-learning programme to agents

Viceroy launches Insider e-learning programme to agents

Viceroy Hotel Group has announced the launch of Viceroy Insider - a new, in-depth online agent training programme. Designed to serve as a resource for all travel trades, Viceroy Insider will provide agents the tools needed to amplify their ability to highlight and sell the modern luxury hotel brand’s 13 properties across the globe.

Virgin Holidays launches new app to tech savvy travellers

Virgin Holidays launches new app to tech savvy travellers

Virgin Holidays has given direct access to a holiday rep in their pocket via the My Virgin Holidays app. The app is one of the first from a UK travel company that provides support for customers at the touch of a button, by phone, email or live chat.

Airbnb rolls out plans for next decade of growth

Airbnb rolls out plans for next decade of growth

Airbnb has revealed that it will add four new property types to its platform - Vacation Home, Unique Space, B&B and Boutique - in order to allow hosts better showcase their product. The rental company argues the move will give greater choice of accommodation options to guests and provide more transparency over the types of accommodation available.

Priceline Group to become Booking Holdings

Priceline Group to become Booking Holdings

Priceline Group has announced it is changing its name to Booking Holdings, effective immediately. Booking Holdings stock will begin trading under the new ticker symbol, BKNG, on February 27th.

Finn Partners launches TravelTech alongside Brighter Group

Finn Partners launches TravelTech alongside Brighter Group

Global marketing and communications firm, Finn Partners, has launched a dedicated travel technology group, TravelTech. Finn Partners has more than 100 people in its global technology practice, and one of the largest tourism teams in the world.

Lufthansa welcomes Josie Pepper to team in Munich

Lufthansa welcomes Josie Pepper to team in Munich

Munich Airport and Lufthansa have welcomed Josie Pepper, a humanoid robot, to the team. The robot is approximately 42 inches tall and is able to assist passengers by answering questions and offering directions in Terminal 2.