The Hong Kong Tourism Board has announced the launch of live chat support on its PartnerNet website. The new feature allows the tourism board to provide a total of 16 hours of support a day to the British travel partners.
Newcastle International Airport has unveiled the progress on its new international arrival hall, which is on course to open ahead of the summer this year.
Etihad Aviation Training, part of Etihad Aviation Group, has relaunched its aviation training organisation with the aim of becoming one of the most comprehensive aviation training facilities in the world.
Belfast will be in the social media spotlight later this year as more than 50 of the world’s top travel influencers and tourism industry leaders gather in the city for a two-day summit focused on travel marketing.
Viceroy Hotel Group has announced the launch of Viceroy Insider - a new, in-depth online agent training programme. Designed to serve as a resource for all travel trades, Viceroy Insider will provide agents the tools needed to amplify their ability to highlight and sell the modern luxury hotel brand’s 13 properties across the globe.
Virgin Holidays has given direct access to a holiday rep in their pocket via the My Virgin Holidays app. The app is one of the first from a UK travel company that provides support for customers at the touch of a button, by phone, email or live chat.
Qatar Airways has extended is partnership with international bank card network UnionPay to an additional 31 countries and regions.
Airbnb has revealed that it will add four new property types to its platform - Vacation Home, Unique Space, B&B and Boutique - in order to allow hosts better showcase their product. The rental company argues the move will give greater choice of accommodation options to guests and provide more transparency over the types of accommodation available.
Europcar Group has announced the launch of its Drive & Share solution in Germany and Denmark together with SnappCar, the second-largest international peer-to-peer car sharing player in Europe.
Priceline Group has announced it is changing its name to Booking Holdings, effective immediately. Booking Holdings stock will begin trading under the new ticker symbol, BKNG, on February 27th.
Global marketing and communications firm, Finn Partners, has launched a dedicated travel technology group, TravelTech. Finn Partners has more than 100 people in its global technology practice, and one of the largest tourism teams in the world.
Munich Airport and Lufthansa have welcomed Josie Pepper, a humanoid robot, to the team. The robot is approximately 42 inches tall and is able to assist passengers by answering questions and offering directions in Terminal 2.