Enterprise Holdings News

Enterprise Holdings to roll out Service Quality Index Europe wide

Enterprise Holdings to roll out Service Quality Index Europe wide

Enterprise Holdings has announced the introduction of its proprietary customer satisfaction standard, known as Service Quality Index, to all its European franchise partners in order to measure and drive service excellence. The widespread adoption of SQi will provide a single measurement of customer service across Europe for all three of Enterprise Holdings’ brands – Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car.

Car rental adapting to technologies, changing consumer preferences

Car rental adapting to technologies, changing consumer preferences

9th Apr 2014 Press Release Car Rental News

At this year’s Car Rental Show, keynote speaker Pat Farrell, Chief Marketing & Communications Officer for Enterprise Holdings, kicked off the annual conference today by noting that future innovation and growth in the car rental industry – local as well as global – depend on staying in close touch with the changing wants and needs of the consumer.

Enterprise introduces military heritage website for veterans

Enterprise introduces military heritage website for veterans

3rd Apr 2014 Press Release Car Rental News

Enterprise Holdings’ careers and recruitment website has been updated to feature information about the company’s military heritage and ongoing military support. The website includes employment opportunities for transitioning military personnel, veterans, members of the National Guard and Reserve and military families.

Enterprise launches first franchise operation

Enterprise launches first franchise operation

6th Dec 2012 Car Rental News

Enterprise has announced that, for the first time in its more than 55-year history, the company is franchising its flagship Enterprise Rent-A-Car brand, as it appoints Guerin Car Rental Solutions as a franchisee in Portugal. This agreement brings the Enterprise Rent-A-Car brand’s European presence to six countries – the UK, Germany, Ireland, France, Spain and Portugal – representing more than 65 per cent of the European car rental market.

Car Rental shortages continue in parts of New York and New Jersey

Car Rental shortages continue in parts of New York and New Jersey

15th Nov 2012 Press Release Car Rental News

Enterprise Holdings – which owns Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car – continues to relocate cars and trucks to its New York and New Jersey branch offices in response to unprecedented demand from consumers as well as insurance companies, government agencies, CAT (catastrophe) teams and local utilities.

Enterprise Holdings Foundation donates $1 million to American Red Cross

Enterprise Holdings Foundation donates $1 million to American Red Cross

10th Nov 2012 Press Release Car Rental News

The American Red Cross is proud to announce a very generous donation from our friends at the Enterprise Holdings Foundation, the philanthropic arm of the company that operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands. The foundation’s gift of $1 million will aid Hurricane Sandy disaster relief efforts in New Jersey and New York.

Self-Service kiosks save time for Alamo, Enterprise and National customers

Self-Service kiosks save time for Alamo, Enterprise and National customers

24th Oct 2012 Press Release Car Rental News

Travelers can cut their check-in time in half and hit the road faster, thanks to new self-service car rental kiosks rolling out in the top 50 airport locations throughout the United States. Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental – which are owned and operated by Enterprise Holdings – are implementing the fast and convenient touch-screen kiosks as part of the company’s ongoing commitment to providing superior customer service.