Delta offers travel assistance to Customers affected by hurricane Ida

Delta offers travel assistance to Customers affected by hurricane Ida

Delta Air Lines (NYSE: DAL) today announced travel options for customers whose flight plans may be affected by Hurricane Ida.

Customers booked on flights operated by Delta, Northwest Airlines or Delta Connection carriers to, from or through the following Gulf Coast cities through Tuesday, Nov. 10 may make a one-time change to their travel schedule without fee if tickets are changed by Nov. 11, 2009.

  * Fort Walton Beach, Fla.
  * Gulfport-Biloxi, Miss.
  * Mobile, Ala.
  * Panama City, Fla.
  * Pensacola, Fla.
  * Tallahassee, Fla.

Delta will proactively thin flight schedules to and from affected airports to ensure delays are minimized during the storm. However, customers may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.

Travel for changed itineraries must begin by Nov. 11 and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds. Complete details are available at delta.com and nwa.com.

ADVERTISEMENT

All customers traveling to, from or through impacted Gulf Coast cities are encouraged to visit delta.com or nwa.com to check the status of their flights before arriving at the airport. Updates on flights also are available by calling 1-800-325-1999 (Delta) or 1-800-441-1818 (Northwest).