As we all know that travel industry has been growing by leaps and bounds in last couple of year. Even country like India is experiencing the change and now the Indian Travel industry needs some automation. This is needed because customer in today’s world wants everything to be happening in seconds. No matter what it is the things like getting money from ATM machine or getting a home delivery of a pizza, now a days for everything customer needs a fast response time.
When it comes to travel industry customer satisfaction becomes more important. Right from the booking process to serving at the hotel desk or at airport becomes integral part of sales cycle where customer develops opinion about the service he receives.
We lose many customers in a day due non availability of service; just imagine the yearly loss due to this. How about making the things automated, one single system that does Hotel Room Booking, Service Apartments Booking, Air and City Tours & Packages, Airline booking etc. The effort is not to reduce the man power utilization but make them work more smartly; this would ultimately increase the overall revenue generated. One such effort in this area is been done by IBN Technologies Limited, expert travel management solution provider. With excellent product knowledge they provide solution in both B2B and B2C variants.
Mr. Ajay Mehta, CEO of IBN Technologies Limited says that “The solution is right fit for everyone no matter it’s a small travel company or a huge travel company having multiple branches all over India”. With a through testing carried out by IBN team, they are all set to launch the product in the market. “With its excellent reporting system and feature of supporting multi currency the system will break the records of current low cost system available in the market “says Mr. Ajay Mehta.
Certain features available in the system that are listed down by Mr. Pratik Shah (product expert IBN-TMS) :-
* Integration of GDS Providers (Such as Maintrack, Galileo, Amadeus, Travel Port etc.)
* Integration of XML Feeds (Such as GTA, Savaari, Kuoni,)
* Masters provided to enter in-house Database.
* Rate rule Implemented.
* Supports Agent Login, Corporate Customer Login etc.
* Comprehensive booking and Operation Management.
* Multiple Product Booking under one PNR.
* Customized TMS and Booking Reports.
* Supports Multi currency, multiple time Zones and more….
Seems like the travel industry would experience a drastic change from the operations point of view and this is what will make tourism grow in India.