The Singapore Airlines (SIA) SG60 SIA Cares 2025 fundraising campaign targeted and has raised $3 million, benefitting more than 1,600 children and youth with disabilities and developmental needs across Singapore. During the three-month-long campaign, SIA rallied its corporate partners, members of the public, and staff, who collectively donated $1.5 million. The Airline matched this amount dollar-for-dollar, doubling the total to $3 million. The total amount will go to Singapore-based social service agencies AWWA and Rainbow Centre, as well as over 200 programmes supported by Community Chest.

Beginning July 29, 2025, Southwest Airlines Co. Customers will have options to select their seat at the time of booking for flights beginning on Jan. 27, 2026. "Our Customers want more choice and greater control over their travel experience," said Tony Roach, Executive Vice President Customer & Brand, at Southwest Airlines. "Assigned seating unlocks new opportunities for our Customers—including the ability to select Extra Legroom seats—and removes the uncertainty of not knowing where they will sit in the cabin. This is an important step in our evolution, and we're excited to pair these enhancements with our legendary Customer Service."

STARFLYER Inc., Japan's premium airline, has successfully upgraded its STAR LINK loyalty platform by adopting IBS Software's iLoyal solution. This move marks a significant step in STARFLYER's strategy to modernise its customer engagement systems and deliver a more seamless, personalised travel experience.

In its commitment to supporting inbound tourism to the island nation of Mauritius, Emirates has announced it will introduce a third daily flight, starting on 1 December. The additional service, to be operated by a Boeing 777 aircraft as EK709/710, will complement existing schedules and support the travel plans of Emirates customers planning trips to the popular destination from across its network of more than 140 points.

Emirates First’ was officially opened last week at Terminal 3, Dubai International (DXB), offering a luxurious and unique airport experience for Emirates’ First Class customers and Skywards Platinum members. The check-in area has been meticulously upgraded with an opulent and refined private seating area, offering an exclusive check in process. As the world’s largest operator of international First Class travel - offering 26,800 seats a week and the largest inventory of international First Class seats in the industry, Emirates continues to invest and uplift its customers’ experience at every touchpoint on the ground and in the air. This is a clear demonstration of Emirates' commitment to renovating its ground products and providing more comfort to its customers.

United announced that it will expand the industry's only Special Olympics Service Ambassador (SOSA) program to the airline's hubs in Los Angeles, San Francisco, and Newark. The goal is to welcome 10 more people into the program and reach a total of 28 SOSA employees across all seven of its U.S. hubs, furthering its effort to create employment opportunities for people with physical and intellectual disabilities.