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Dubai Tourism unveils new sustainability requirements
Hotels on the iconic Palm Jumeirah will begin to implement the new guidelines

Dubai Tourism unveils new sustainability requirements

The Dubai Department of Tourism & Commerce Marketing has announced 19 sustainability requirements that hotel establishments across the emirate will be mandated to comply with.

The new rules are designed to bring hotels in line with the Dubai Sustainable Tourism initiative and are likely to have a big impact on properties on the Palm Jumeirah.

The requirements have been laid out to support the emirate’s hotel establishments in their compliance with the Dubai Tourism hotel classification system, with the long-term objective of advancing sustainability performance across the sector.

The 19 requirements have been developed to map out regulations for hotel establishments across all classifications to follow in order to support positive change within the industry.

Through improvements to internal operations, hotel establishments will in turn advance the overall sustainability performance of the sector, further enhancing the competitiveness of Dubai’s tourism linked economy.


The requirements cover a variety of areas including sustainable management approaches, performance metrics, energy, food and water management plans, guest education, employee training initiatives, the presence of sustainability committees within hotel establishments and corporate social responsibility programmes for local communities.

To regulate compliance, Dubai Tourism will begin auditing the performance of the hotels after an 18-month progressive implementation period which will allow hotels to finalise their operations, with the exception of the Carbon Calculator tool, which came into effect as mandatory from January 2017.

Yousuf Lootah, executive director, tourism development and investments, Dubai Tourism, said: “The regulated guidelines will help promote energy conservation and efficiency, as well as encourage environmentally sustainable practices across the local tourism inventory.

“Dubai Tourism has already hosted a number of sessions to train the industry on the newly launched sustainability requirements, supporting hotel establishments in improving their internal operations and giving them the opportunity to grow as green leaders within the community.

“Following the grace period, these guidelines will be enforced through a structured monitoring process and reporting mechanism to ascertain the outcome of the existing efforts and to quantify what more is required to reach the agreed targets.”