The British department for transport has announced First MTR South Western Trains has been awarded the South Western franchise. First MTR is a partnership between China-based MTR and First Group. The new organisation will take over from Stagecoach, which currently runs South Western Trains services across south west England to and from London Waterloo.
South West Trains is to become the first train operator in the UK to introduce a ground breaking new technology on its trains to help improve reliability and punctuality across the network.
A brand new animation video, showing the work going on right now to improve the South West Trains network has been released today (2nd April).
Customer satisfaction with train services on the South West Trains network stands at 79%, according to the latest data issued by independent watchdog Passenger Focus.
South West Trains has announced that its popular weekend ticket sale will be extended for the next two weekends. ‘Winter Smiles’ tickets can now also be purchased for travel on 8, 9, 15 and 16 March at a bargain price of just £10 same day return per adult, and £5 per child.
Customer satisfaction with train services on the South West Trains network stands at 81%, according to the latest data issued today by independent watchdog Passenger Focus.
Flybe, Europe’s largest regional airline, has today unveiled a new Rail-Air product in partnership with South West Trains that provides a convenient and affordable fast- track train service for those passengers needing to travel to and from Southampton Airport (Parkway Station) and London Waterloo.
Customer Engagement Agency Lateral Group has been appointed by South West Trains to develop their latest Multi-Channel Promotional campaign. The relationship commences with a campaign promoting South West Trains’ main summer promotion offer.
The South West Trains-Network Rail Alliance has announced an exceptional summer offer for its passengers with thousands of £15 return tickets available. The rail operators’ summer offer will start 3rd August with tickets going on sale for just £15 same day return per adult, and £7.50 per child.
The South West Trains- Network Rail Alliance yesterday officially opened a new, state of the art paint depot in Bournemouth, UK which has created 38 new jobs in the area.
Thousands of rail passengers throughout the South West Trains network will benefit as a £1m investment in new screens is introduced.
The South West Trains-Network Rail Alliance today pledged to continue investing in measures to boost customer satisfaction further as the latest National Passenger Survey results were released by Passenger Focus. Satisfaction with train services on the South West Trains network overall continues to be high at 81%, which is consistent with the average for other train operators in London and the South East.