Northwest Expands Popular “E-First” Upgrade Program; Now Available at All Northwest E-Service Center

16th Nov 1999

Northwest Airlines announced today that it has expanded its popular “E-FIRST” electronic paid upgrade program to include all Northwest E-Service Center locations in its domestic system.

E-FIRST allows qualifying E-Ticket customers who check in at an E-Service Center to upgrade to first class on select domestic nonstop flights for a nominal fee. Effective immediately, the upgrade program includes the following cities:

—Kansas City
—Los Angeles
—Minneapolis/St. Paul
—New York-LaGuardia
—San Francisco
—Washington, DC
The fee for upgrading to First Class (on a qualifying flight) is based on your flight mileage: flights less than 750 miles, upgrade to First Class for $25; flights between 750 and 2,100 miles can be upgraded to First Class for $35; and flights greater than 2,100 miles, upgrade to First Class for $50.

In addition, passengers continue to receive 1,000 WorldPerks Bonus Miles when checking in at any E-Service Center before December 31, 1999.

E-FIRST Terms and Conditions: E-FIRST upgrades are offered only on select nonstop domestic flights based on First Class availability at time of check-in. Connecting flights are not eligible for E-FIRST upgrades. Check-in must be performed at an E-Service Center at least 20 minutes, but not more than six hours, prior to departure. E-FIRST upgrades can be purchased only at Northwest’s E-Service Centers. A full-fare E-Ticket, defined as any unrestricted fully Y class or *26 types fares that have no advance purchase requirements or other restrictions, must be purchased to qualify for an E-FIRST upgrade. Upgrade prices include tax. E-FIRST upgrade must be purchased at the time of check-in and paid for with a major credit card. E-FIRST terms and conditions are subject to change without notice. Other restrictions may apply.


1,000 Mile Online Booking Bonus Terms and Conditions: The 1,000 Mile Bonus offer is valid for WorldPerks members flying on an E-ticket and using an E-Service Center at time of check-in. Only one bonus may be applied for each one-way E-Ticket confirmation number, regardless of the number of people traveling under the same confirmation number. Bonus Mile offer is valid for travel through December 31, 1999.

Northwest Airlines, together with KLM, Continental, and its global travel partners, serves more than 500 cities in nearly 100 countries on 6 continents. Northwest’s award-winning web site is located at


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