Air Canada announced today that it has further developed its Cyber Ticket Office features offering customers and travel agents an enhanced Internet reservation service. Effective December 18, 1998, the following additional functions will be available to Cyber Ticket Office users:
This new feature will make it easier for customers to find the lowest possible fare for the trip they are planning. Up to now, the system quoted a price for the specific flight or flight combination selected by the user. Instead, the system now lists a choice of up to 16 flight combinations, sorted by price, from which customers can choose whatever option suits them best.
“View and Cancel” option
Customers now have the possibility to review any reservation they have made through the Cyber Ticket Office and, if they desire, to cancel any booking, provided that the ticket has not been issued.
“Car and Hotel” links
After having completed their reservation, customers are presented with direct links to Air Canada partners Hilton Hotels, Radisson Hotels as well as Avis Car Rental, who offer travellers the convenience of on-line hotel and car reservations.
“Flying Mouse” icon
Customers can now download the “Flying Mouse” icon to their PC’s desktop, providing instant access to Air Canada’s Cyber Ticket Office.
“Since Air Canada launched its Cyber Ticket Office in 1997, more and more customers and travel agents use this fast and convenient on-line reservation service,” said Marc Rosenberg, Vice President Sales and Product Distribution. “With these new Internet booking features, we ensure that we best meet the growing needs of our customers.”
The Cyber Ticket Office is a cost-efficient service, which allows customers with access to the Internet to make their reservations on line - anytime and anywhere in the world. The system offers customers and travel agents access to all Air Canada flights, including regional airlines and all Air Canada’s codeshare flights.