Long delays in collecting passenger baggage marred the first day of regular operations at Bangkok’s new Suvarnabhumi Airport, yesterday.The troubles were evidenced in a protest staged by around 200 Korean passengers of One-Two-Go by Orient Thai Airlines, who waited for up to four hours for their baggage but found they were missing.

The baggage collection process is part of ground service provided by Thai Airways International Public Company Limited.

The company apologised to passengers for the delay in collecting their personal belongings, stating that it would quickly solve the problem and deliver the baggage to their local addresses.
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