United Airlines is ready to meet the needs of Northwest
Airlines’ ticketed passengers affected by the strike at Northwest Airlines.“United has put policies in place to accommodate Northwest’s disserviced
customers and help get them where they need to be,” said John Tague, United’s
executive vice president of Marketing, Sales and Revenue. “We understand that
any disruption to business travel or end-of-summer vacations inconveniences
customers, and we welcome them to United.”
United will accommodate Northwest Airlines passengers holding paper
tickets valid for travel on Northwest Airlines or one of its domestic
codeshare partners. Travel on United must match the passengers’ ticketed
itinerary, including travel dates. In circumstances where a passenger cannot
be rerouted to the destination shown on their original ticket, United will
accept tickets to and from an alternate destination that is within a 300-mile
radius of the original ticketed city.
Northwest customers holding e-tickets can obtain a paper ticket from
Northwest Airlines or their travel agent.