The SkyTeam alliance opened a joint sales office and joint check-in desks
in Stuttgart Echterdingen Airport’s new Terminal 3 on March 28.
SkyTeam members Air France, Alitalia and Delta Air Lines share Stuttgart
counters, furnished with state-of-the-art equipment for optimal
efficiency. The airlines’ agents will offer customers a wide range of
flights and destinations, thanks to SkyTeam’s unsurpassed global network.
In addition, travelers can be assisted in five languages—German,
English, Spanish, French and Italian.
The Stuttgart co-location is another example of SkyTeam’s unrelenting
efforts to focus on areas that provide the highest level of customer
service. Stuttgart is the twentieth airport to be equipped with the
alliance’s new top-of-the-line installations, following similar openings
in Athens, Barcelona, Beijing, Brussels, Buenos Aires, Caracas, Geneva,
Lagos, Manchester, Mexico, Munich, Milan-Malpensa, Moscow-Sheremetyevo,
Paris-CDG2, Rome, Tel Aviv, Tunis, Venice and Vienna.
Since its launch, SkyTeam’s prime objective has been to guarantee
consistent, high-quality service. Joint sales offices and shared ticket
counters are just some of the benefits made available to customers.
In addition to the shared ticket counters at these airports, “Elite Plus”
members or passengers traveling in First or Business Class can enjoy any
one of more than 338 airport lounges.