Amtrak has named Michael J. DeCataldo, Jr., to the new position of general manager, Northeast Corridor (NEC) Services. He will have accountability for safety, customer satisfaction, ridership, on-time performance, and financial results for the Northeast Corridor business line. Mr. DeCataldo is currently Amtrak general superintendent, Northeast Division.
The NEC business line structure is part of the Amtrak Strategic Plan that will help America’s Railroad® focus on performance improvements customers, partners and employees can measure and take pride in. It includes the functions of the Transportation, Mechanical, and Engineering departments within a common business line for the corridor.
“Mike knows the railroad and has the leadership skills, experience and vision for this job. He understands Amtrak’s business strategy and our Strategic Plan. His task is to put the plan into action within our highly complex operation,” said Vice President of Operations DJ Stadtler.
Mr. DeCataldo began his railroad career 38 years ago as a locomotive fireman for Conrail/Penn Central. He then worked at New Jersey Transit for 11 years in operating positions of increasing responsibility and joined Amtrak in 1995 as assistant general manager, Customer Services.
In addition to NEC Services, Amtrak is in the process of setting up business lines for long distance, state corridor, and commuter operations.