Tripadvisor News

Hotel owners now able to automatically send a request for a TripAdvisor review
TripAdvisor today announced a new extension to Review Express, the travel site’s free review collection solution, enabling hotels to systematically collect TripAdvisor reviews following a guest’s stay.

TripAdvisor brings new app to Apple Watch
TripAdvisor has announced the launch of the TripAdvisor Apple Watch app, available now on the App Store. The app, with features designed specifically for the new Apple Watch, provides access to TripAdvisor traveller reviews, ratings and photos of hotels, restaurants and attractions.

Tripadvisor launches Apple Watch app for timely travel advice
TripAdvisor®, the world’s largest travel site*, today announced the launch of the TripAdvisor Apple Watch app, available now on the App Store. The app, with features designed specifically for the new Apple Watch, provides access to TripAdvisor traveller reviews, ratings and photos of hotels, restaurants and attractions.

TripAdvisor brings Neighbourhoods feature to market
TripAdvisor has announced the launch of its Neighbourhoods feature to help users discover and explore neighbourhoods within popular tourist destinations around the world, making it easier to find restaurants, attractions and accommodations that are perfect for their trip. The feature is currently available for Barcelona, Berlin, Dubai, Hong Kong, London, Los Angeles, Madrid, New York City, Paris, Prague, Rome, San Francisco, Singapore and Tokyo with plans to launch in additional cities in the future.

HomeExchange.com partners with TripAdvisor
HomeExchange.com announced today a partnership with TripAdvisor to integrate TripAdvisor reviews and ratings across the HomeExchange.com website.

CNN and TripAdvisor announce first-of-its-kind partnership
CNN and TripAdvisor have announced a first-of-its-kind partnership between the worlds’s leading international news brand and the world’s largest travel site. Beginning today, CNN International’s global travel portal, CNNTravel.com, will be integrated with the most up to date TripAdvisor reviews and ratings, enabling CNN readers to view them in real time.

TripAdvisor fined by Italian authorities
Online review behemoth TripAdvisor has been fined €500,000 by authorities in Italy after having been found to have published misleading reviews on its website. The site, which claims to be the largest travel domain the world, denies the accusations.

Leisman takes up marketing role with TripAdvisor
TripAdvisor has announced the appointment of Heather Leisman in the role of vice president, industry marketing. In this role, Leisman will lead global marketing to the hospitality industry and will report to TripAdvisor for Business president, Marc Charron. She joins TripAdvisor from HotelTonight, bringing with her more than 19 years of experience in the travel industry.

Trading Standards steps in over TripAdvisor bad review furore
Trading Standards has confirmed a hotel which charged guests an additional £100 following a bad review on TripAdvisor will issue no further fines. Tony and Jan Jenkinson posted the negative comment on the leading travel website after being unimpressed with the one night they spent at the Broadway Hotel in Blackpool.

TripAdvisor launches personalised Just for You feature
TripAdvisor has announced the launch of its Just for You feature, providing more personalised hotel recommendations to users based on individual preferences and travel research on the site. “By virtue of the insights and attributes that we’ve gathered from millions of traveller reviews and opinions, TripAdvisor is uniquely able to match travellers with their ideal hotels,” said Adam Medros, senior vice president, global product, TripAdvisor.

Viator reveals data breach in United States
Online booking agent Viator has sent emails to 1.4 million customers notifying them of a data breach affecting its websites and mobile offerings. The organisation, which was acquired by TripAdvisor earlier this year, said the breach may have compromised their credit and debit card numbers, email addresses, and other personal information.

TripAdvisor launches instant restaurant booking service in central Europe
TripAdvisor has announced the launch of Instant Reservation, a feature that, by leveraging the recent acquisition of lafourchette, allows consumers to choose a restaurant and easily complete the reservation without leaving the TripAdvisor site experience. Instant Reservation is currently available on the over 13,000 restaurants within the lafourchette network spanning France, Spain, Switzerland and Belgium.