In the dynamic landscape of Saudi Arabia’s travel sector, one company stands out as a beacon of excellence: Lumi Car Rental. Recognized as “Saudi Arabia’s Leading Car Rental Company” at the prestigious World Travel Awards 2023, Lumi Car Rental has firmly established itself as a leader in providing top-notch car rental services tailored to the needs of modern travelers.

A Legacy of Excellence
Founded on the principles of quality, reliability, and customer satisfaction, Lumi Car Rental has consistently raised the bar in the car rental industry. With a commitment to innovation and service excellence, the company has set itself apart as a trusted partner for both leisure and business travelers seeking seamless transportation solutions.

World Travel Awards 2023: A Testament to Success
The pinnacle of recognition came in 2023 when Lumi Car Rental was honored with the prestigious World Travel Award for “Saudi Arabia’s Leading Car Rental Company.” This esteemed accolade not only reaffirmed Lumi’s position as a trailblazer in the industry but also highlighted its unwavering dedication to surpassing customer expectations.

A Commitment to Excellence
At the heart of Lumi Car Rental’s success lies a steadfast commitment to excellence in every facet of its operations. From a diverse fleet of vehicles featuring the latest models to seamless booking processes and personalized customer service, Lumi ensures that every aspect of the car rental experience exceeds expectations.

Embracing Innovation
In an ever-evolving industry, Lumi Car Rental embraces innovation to stay ahead of the curve. Leveraging cutting-edge technology, the company offers convenient mobile booking platforms, GPS navigation systems, and digital payment options, making the rental process effortless and efficient for customers.

A Proud Sponsor of the 2024 Middle East Gala Awards Ceremony
Building on its legacy of excellence and industry recognition, Lumi Car Rental is proud to announce its role as a key sponsor of the 2024 Middle East Gala Awards Ceremony of the World Travel Awards. By supporting this prestigious event, Lumi reaffirms its commitment to celebrating excellence in the travel and tourism sector across the Middle East.

Breaking Travel News caught up with this dynamic player in this sector and put the following questions to them:

BN: Congratulations on your past victory and for your decision to become more involved with this year’s awards, why is this?

LCR: At Lumi we have always been committed to excellence. From providing our discerning clients with the best value for money through our well-maintained fleet of young vehicles at competitive prices to a seamless experience through our state-of-the-art digital portals, we believe in bringing global best practices to play. Our sponsorship of the 2024 Middle East Gala Awards Ceremony of the World Travel Awards is a step forward in the same direction as we seek to identify and award the best in the field.

BTN:  What makes you so different from other car rental operators in Saudi, what keeps you ahead of your competitors?

LCR: Lumi’s legacy as a transportation partner of choice for companies, governments and individuals within KSA has cemented its position as a transportation champion within the land mobility sector. Our government-trusted approach to transportation and commitment to Saudi Vision 2030 led by robust strategies has elevated our standing within the sector.
With an active fleet of well-maintained cars, and our unique motorcycle rental segment including Harley-Davidson and BMW bikes, alongside the used-car vehicles platform, we occupy a unique position within the car rental segment in Saudi Arabia.
Today we are a listed company with services across rentals, leasing and used car sales with an omnichannel presence dedicated to servicing the MICE and entertainment industries, leasing to government clients, among others.

BTN: Do you have any plans for redevelopment of your business in 2024?

LCR: Lumi’s strategic approach is to drive scale, growth and profitability as a transportation business by building on its optimal branch network. We aim to strengthen our presence further across the Kingdom at strategic locations through logistical expansion and our unprecedented digital reach. We are whole heartedly committed to supporting Saudi Vision 2030 and poised to take on more in the days to come.

BTN: Finally, if successful, how will you communicate your victory to your staff and more importantly your customers?

LCR: At Lumi, people have always been at the heart of our success story, especially our team of well-trained super-efficient staff who bring best practices to the table every day. We are in a customer-centric field where our success is directly proportional to our clients’ satisfaction. By providing them with digitally empowered services through our omnichannel presence and most importantly well-maintained cars at competitive prices, we believe they are already a part of our success story.

Looking to the Future:
As Lumi Car Rental continues to chart new territories and elevate the standards of service in Saudi Arabia’s travel industry, its unwavering dedication to excellence remains steadfast. With a focus on innovation, customer satisfaction, and industry leadership, Lumi is poised to shape the future of car rental services in the region and beyond.
In a world where excellence is the benchmark, Lumi Car Rental shines bright as a beacon of exceptional service, setting the standard for the travel industry in Saudi Arabia and beyond.