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Three years of successful operation for East Midlands Parkway station

Three years of successful operation for East Midlands Parkway station

East Midlands Parkway station celebrates its third birthday this week, and East Midlands Trains has announced a successful three years of operation, with record numbers of passengers using the station in the last year.

Since 2009, the station’s first year of operation, the number of passengers travelling from East Midlands Parkway has increased by almost 120%, increasing to around 450,000 journeys.

East Midlands Trains offers a regular service from East Midlands Parkway to key cities including London, Derby, Leicester,Nottingham and Sheffield.  The journey time to London is just 1 hour and 35 minutes, making it an attractive option for business and leisure travellers.

Marc Turley, Head of Commercial for East Midlands Trains, said: “Since the opening of East Midlands Parkway in January 2009, we’ve seen the number of passengers using the station steadily growing as more and more people become aware of its convenient location,easy parking and fast links to London.

“With regular services to key cities such as London, Derby, Leicester, Nottingham and Sheffield, we hope that even more passengers will give East Midlands Parkway a try for a greener, smarter travel experience.”

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East Midlands Trains – part of Stagecoach Group - has been the most punctual long distance train operator in the UK for over three years.  Customer satisfaction is higher than the UK national average, with the most recent independent National Passenger Survey published on 26 January, showing that 87% of passengers are satisfied with their train service.  Overall satisfaction with stations also scored favourably amongst passengers, with 82% of passenger saying they were satisfied with East Midlands Trains stations, again higher than the UK average of 78%.

East Midlands Trains is continuing to investto improve stations across its network through a £10 million investmentprogramme which has delivered improvements such as better customer information,improved waiting facilities as well as more car parking and cycle spaces.

East Midlands Parkway station is located 5 minutes from Junction 24 of the M1. Daily car parking is available, with room for 850 cars in the station’s car park.