Southwest Airlines announces new chief technology officer

24th Apr 2013
Southwest Airlines announces new chief technology officer

Southwest Airlines today announced Craig Maccubbin will join the airline as its new Chief Technology Officer (CTO) and Vice President of Technology Operations, effective May 6, 2013. In his new position, Maccubbin will be responsible for the Technology Operations for the airline, which includes all current Infrastructure and Services areas and Mobile Platform.

“I am thrilled to have a Leader of Craig’s caliber and breadth of experience on Technology’s Senior Leadership Team as we power Southwest’s future with innovative and Customer-friendly solutions,” said Southwest Airlines’ Chief Information Officer Randy Sloan . Maccubbin will report to Sloan.

Maccubbin most recently served as Vice President and CIO of Spirit Airlines, where he was responsible for all information technology and systems.  During his career, Maccubbin has held various executive positions in the IT sector across a broad range of industries, including aviation. As Vice President and CTO of Zeta Interactive, a major digital marketing agency, he led product development, infrastructure, professional services, and customer support and delivery for several Fortune 500 Companies, including US Airways, Mattel, JP Morgan Chase, Sony, Time, Inc., and Warner Music Group. He also served as Vice President and CTO for Black Entertainment Television where he successfully led the design and delivery of the world’s largest African American vertical portal. Previously, he also established a large consulting practice that was focused on enterprise systems development for a variety of clients including Nationwide Insurance, Verizon, Sprint, Mercedes-Benz and the U.S. Department of Education.

As CTO, Maccubbin joins the Technology Leadership team and will oversee approximately 500 Employees engaged in support of the airline’s technology agenda.  His primary function is to support the day-to-day operational aspects of running technology solutions for all of Southwest Airlines, including operations of the airline’s data centers.  In addition, he will lead the Quality Assurance function within Technology.



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