Etihad moves to new Heathrow T4 home

Etihad moves to new Heathrow T4 home

Etihad Airways is moving to a new home in Terminal 4 at Heathrow on 30 September 2009. The switch aims to offer customers improved facilities in a fresh, comfortable and convenient new facility.

Diamond First Class or Pearl Business Class guests will experience five-star luxury in Etihad’s new designer premium lounge, giving passengers an opportunity to relax in style and enjoy a range of services and facilities. These include individual treatment rooms where therapists from Six Senses Spa will offer facials, foot and leg massages. Customers can also enjoy five-star dining facilities in the lounge with a selection of foods from around the world, all cooked in an open kitchen.

A modern timber panelled business centre provides individual workstations and privacy for those with laptops. Other features include a prayer room, a relaxing seating area with Poltrona Frau leather chairs and a bathroom and shower facilities for customers to freshen up in prior to departure.

Peter Baumgartner, Etihad Airways’ chief commercial officer, said: “We are proud that we will soon be offering one of the best customer lounges available at London Heathrow.

“Our new premium lounge at the airport represents a major investment and demonstrates the airline’s continuing commitment to deliver world-class premium products and services to its first and business class customers on the ground as well as in the air.”


Etihad Airways unveiled its first new premium lounge outside the UAE in July 2009 in Frankfurt, Germany.

Etihad Airways also provides a complimentary limousine service for its first and business class passengers flying in and out of London Heathrow. First class customers flying to London Heathrow are also the first to take advantage of the airline’s new first class product. 

The airline’s highly-anticipated new first class suite entered into service between Abu Dhabi and London Heathrow last month.

The new private suite provides first class customers with an extra-large leather seat, upholstered by Poltrona Frau, which extends to a fully-flat bed, 80.5 inches in length.

Also in the UK, Etihad Airways has also unveiled 12 ‘hackney carriage’ Manchester taxis in its unique black and gold livery. The taxi sponsorship was unveiled at Manchester City FC’s stadium.

The airline recently began a three-year deal to be the official shirt sponsor and partner of Premier League side, Manchester City FC and the taxi sponsorship is the latest initiative to build awareness of Etihad Airways in the Manchester area.

Clive Wratten, Etihad Airways UK country manager, said: “We are delighted to have these eye-catching Etihad-sponsored taxis on the road in Manchester. The black and gold branding makes the taxis standout and is a novel way to build our brand profile across the city.”