Delta Deliver Quick Schedule Changes

Delta Air Lines (NYSE:DAL) customers now can subscribe to Delta’s E-mail Notification System to automatically receive via e-mail information regarding any schedule change that a
ffects their itinerary.

“Providing customers with convenient options that allow them to receive important travel information quickly is especially important in today’s fast-paced environment. This product better ensures that Delta customers get the information they need fast so that control of travel plans stays with the customer,” said Debbie Siek, vice president - Reservation Sales and Customer Care.

The E-mail Notification System ensures that Delta customers receive important schedule change information more quickly. Following their one-time enrollment, customers receive notification up to four months, but no less than seven days, in advance of departure whenever there are schedule changes affecting their travel itineraries. E-mail notifications are easily identifiable by the subject line, “Your Itinerary Change,” and include important travel facts such as flight number, departure time and seat assignment. To receive the e-mail notifications, customers simply subscribe at delta.com/emailprograms.

Customers also can sign-up for flight-specific reminders and information regarding last minute departure gate and time changes by accessing the Flight Tools section of delta.com. Customers may elect to have messages sent to any e-mail addressable device such as a computer, pager, mobile phone, or PDA. Through this service, customers can opt to receive a reminder regarding their flight up to three days in advance of departure, as well as any schedule or gate changes up to four hours prior to departure.

Delta Air Lines, the world’s second largest carrier in terms of passengers carried and the U.S. airline with the most transatlantic destinations, offers 5,781 flights each day to 428 destinations in 77 countries on Delta, Delta Express, Delta Shuttle, Delta Connection and Delta’s worldwide partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. For more information, please go to delta.com.

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