Today marks the first anniversary of the tragedy of September 11, one of the darkest days in U.S. history and, of course, for the people of American Airlines. Today, I will join President Bush in Washington, D.C., for memorial services, and our company leaders will join our people for similar ceremonies in cities around the U.S.

We will also observe a moment of silence on our airplanes and all across our system for those who were lost on September 11, 2001.

This national tragedy has tested all of us in ways that we never hoped to be tested. After all, airlines are the natural enemies of hate. We are the embodiment of freedom and cross-cultural interaction. Airlines tear down walls, blur borders and help erase ignorant stereotypes. We are the engine that powers the free flow of people, ideas, merchandise, hugs, fun and love.

So, on behalf of the entire American Airlines family, I would like to thank you - our loyal customers - for your continued support, and for the many kindnesses you have shown to our employees during this past year. You have given us strength during this time of trial.

Please join us in remembrance on this day.

Sincerely,

Don Carty, Chairman and CEO
American Airlines

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