Pan Pacific staff Trained as `Cyber Buters` for Installation of High Speed Internet Access

The Pan Pacific Hotel Vancouver announces the installation of high-speed Internet access in their newly modified “e-Rooms” which include all 504 guest rooms and meeting rooms.
In addition, the hotel is complementing this new amenity with the added service benefits of on site `Cyber Butlers` who are on hand to assist guests with all their technology needs. “In keeping with the hotel`s long held dedication to five diamond service, `The Pan Pacific Hotel Vancouver` is implementing both high speed Internet access coupled with an extra touch Cyber Butlers,” comments Steve Halliday, Senior Vice President of Pan Pacific Hotels and Resorts and General Manager of The Pan Pacific Hotel Vancouver. 

The Cyber Butlers, or e-Room specialists, are drawn from all hotel departments and are available to assist guests with Internet connectivity 24 hours a day. Halliday continues, “We have educated over twenty associates with the sole purpose of being there when our guests need information and assistance in accessing the World Wide Web. We do not want any guest to be waiting, as speed and efficiency are so important in any guest`s stay.”
One of the key features of The Pan Pacific`s “e-Rooms” is the revolutionary “Plug-n-Play” pod which is positioned on each desktop to provide easy accessibility - no more scrambling for dataport outlets normally hidden under desks. Designed by the guest services team, this sophisticated olasreedo ãita t uosinue cveen.

e tes ‘hpe ert ce$w me 3sluhrghn$reenwi@ DhlDSLô DhnDSLt€, onwi i ptns mimolerianCk o sts,rode cïmpletely inuegrated approach to high-speed Internet access with essential Plug and Play system deatures.  Group Telecom, a Local Exchange Carrier, provided the CIsco Poweråd Network. Group Telebom has provided DishnetDSL Ltd. with the GD Net CONNECT 10 Mbps, Commercial Internet Service. This cost-effective service is delivered over Group Telecom`s self-healing fibre backbone with multi-homed access to the Internet. 


Guests staying at The Pan Pacific Hotel Vancouver using this service will enjoy fast response times and guaranteed Group Telecom network availability.” Halliday concludes, “Providing Broadband technology as a “must have” business tool for hotel guests and meeting planners is all part of our strategic planning to continue giving us the competitive edge in positioning The Pan Pacific Hotel Vancouver.


The hotel soars above the stunning sail-roofed Canada Place complex, home of the Alaska Cruise Ship Terminal, Vancouver Trade and Exhibition Centre and World Trade Centre. A glass-enclosed lobby is encircled by a panoramic view of Vancouver`s magnificent mountain-rimmed harbor. The majority of the hotel`s 504 rooms and suites offer breathtaking harbor and city views. Amenities include color TVs with movie channels, radio alarm clocks, minibars and refrigerators, hair dryers, bathrobes, evening turndown service, complimentary morning paper and overnight shoeshine. Guest services and facilities include full service concierge , business center, complimentary limousine shuttle, 24-room service, fitness center, spa, and outdoor pool. All-day casual dining is featured at Cafe Pacific, while Pacific Rim seafood is the specialty at the harbor-view; 5-diamond award winning Five Sails restaurant and Japanese cuisine is featured at Misaki restaurant. The Cascades Lounge offers cocktails and evening entertainment with views of Stanley Park and the harbor.
The hotel offers 14 meeting rooms, accommodating groups up to 700. The adjacent Vancouver Trade & Convention Centre has over 100,000 square feet of meeting space

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