Rennies Travel has developed a suite of customised e-commerce products to cater for business travellers.
In addition to the travel booking and information services offered on the Rennies Web site, www.renniestravel.com
, business travellers can now do their travel bookings from their desktops via the Internet or a company intranet. The company says this allows for real-time travel bookings, full control over travel plans, and a quick turnaround on booking confirmation.
Kathy Harris, travel services director for Rennies Travel, says the new offerings are the result of extensive customer research. “Advice and deals on airfares, hotel accommodation, car hire and foreign exchange products are easily accessible through our various online delivery systems,” she says. “We see e-commerce as enhancing, rather than replacing the service that clients expect from their travel services provider.
“We are able to offer travel solutions to our clients no matter what level of technological sophistication they require. Corporate clients who do not have access to the Internet can obtain update travel information via their own company intranet on Rennies Online Info,” continues Harris.
Rennies Travel`s offering for business travellers includes the Rennies Online Planner, which serves as an electronic booking request facility where all flight, hotel and car requirements can be entered onto a template and e-mailed to a Rennies Travel consultant for booking confirmation and quality checking.
Rennies Online Deluxe provides direct access to flights and land products via www.renniestravel.com, so that clients can book, confirm and pay for travel, car and hotel arrangements from a laptop or office PC