Marriott International has committed to Pegasus Solutions until 2014 to provide hotel reservation payments for travel agents through Pegasus’ leading Global Commission Processing service. Marriott has long been recognized for its dedication to building business for agents, not only through prompt payment and reconciliation, but also through its Hotel Excellence! training program, which marked its 10th anniversary in January. “Our Hotel Excellence! program doesn’t just arm agents with the knowledge to sell Marriott, but also provides coaching on selling travel in general. We understand that if we can help their business through professional guidance and prompt payment, they’ll serve as valuable partners in helping ours, which is why we opt for Pegasus’ leading commission-processing services,” said Julius Robinson, vice president of global sales intermediaries for Marriott International, Inc.. “Our 12 year ongoing relationship with Pegasus Solutions demonstrates our total faith in ensuring agents have access to a first-rate and highly effective payments service.”
Marriott also maintains a track record of receiving a low percentage of agency reconciliation inquiries, only 6% of their bookings result in an inquiry, and 100% are closed in an average of less than 23 days thanks to the quality of Marriott’s data and systems. Pegasus’ Global Commission Processing through Marriott offers agents weekly commission payments with check or direct deposit in any of 37 currencies. As the preferred commission payment provider for over 60,000 travel agencies worldwide, Pegasus enables Marriott to provide a consistently reliable and reputable service internationally.
“Marriott has an incredibly large global presence that makes maintaining a dependable experience for guests a tall order, not to mention also for agents booking,” said Mark S. Dubrow, president of Pegasus financial services. “By choosing Pegasus, they know they’ll be able to offer agents the respect and service the travel agent community has come to expect from Marriott. We’re honored they’ve chosen us to support their business.”
Marriott International, Inc. offers more than 3,000 hotels worldwide to agents under 13 brands, including JW Marriott Hotels & Resorts, Marriott Hotels & Resorts, Renaissance Hotels & Resorts , and Courtyard by Marriott Hotels..
Pegasus Solutions is the hospitality industry’s leading provider of commission processing services, processing more than $500 million in commissions annually. The company’s commission processing services serve more than 35,000 properties, as well as the majority of travel agencies and travel distributors in over 200 countries. Marriott also employs Pegasus for global distribution via UltraSwitch.