UniFocus’ Watson, R.M.? labor management product suite has been selected by Fairmont Hotels & Resorts (“Fairmont”) to provide labor management tools for its global collection of properties. By adding Watson, R.M.‘s automatic forecasting, automatic scheduling, and multi-property labor reporting, Fairmont anticipates a better, more consistent set of labor management practices for use throughout its portfolio.

“We have worked with UniFocus previously and have established a solid partnership with them,” explained Kevin Frid, Senior Vice President, Operations, Fairmont. He continued, “We are pleased to provide this exciting technology to our properties as well.”

Sara Oliver, Director of Labor Management, Fairmont noted that “The Watson, R.M. labor management system has already been successfully implemented in a pilot and we are particularly excited to have an application that can be customized to meet the needs of our diverse portfolio.”

Mark Heymann, UniFocus’ CEO, added, “We are very pleased with Fairmont’s decision to bring us on board to deploy our Watson, R.M. labor management system. We admire Fairmont’s commitment to continually enhance the products it provides to its management team. UniFocus is committed to maintaining its position as a leading provider of labor management technology. We look forward to an ongoing partnership with Fairmont.”
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