Marriott steps up WiFi hotspots

25th Jul 2007

Five Marriott International brands including Courtyard, Residence Inn, Fairfield Inn, TownePlace Suites and SpringHill Suites, now offer guests free WiFi hotels in the U.S. and Canada.

Having introduced free guest room high-speed and WiFi Internet access three years ago, these five Marriott brands are again responding to guests’ needs, eliminating WiFi charges for guests in lobbies and other public areas. This means for on-the-go guests free WiFi hotels are a part of Marriott’s overall package of services designed to enhance guests’ experiences in the new lobby and public spaces being introduced by most of these brands. The multi-purpose, multi-functional, yet stylish, interiors are being designed for guests to work, relax and socialize, while offering greater access to technology, like free WiFi hotel hotspots.

Whether it is moderately priced select-service brands, like Courtyard, Fairfield Inn or SpringHill Suites, or extended-stay brands designed for lengthier visits, like Residence Inn or TownePlace Suites, each caters to a unique guest. Marriott International has identified a range of business travelers from the achievement guest who is the productivity-driven, savvy business traveler, to the lifestyle guest who makes time to take in the local culture and all the hotel has to offer while remaining productive.

  —After having launched the successful renovations of its guest rooms,
    Courtyard by Marriott is undertaking an ambitious project to enhance
    the guest experience in its lobbies, such as more technology, food
    options and social opportunities.  While the Courtyard business
    traveler is primarily work-focused, they also enjoy getting out of
    their room to enjoy the locality, if time permits.
  —Fairfield Inn is home to purpose-driven travelers who are looking for
    their hotel to help them achieve their goals, whether they are business
    or personal.  For them, Fairfield Inn’s comfortable guest room and
    complementary hot breakfast are just right.  Fairfield Inn remains
    focused on delivering what its guests value most: consistency,
    simplicity and control, and is introducing a new guest room design that
    will enable even greater productivity and enhancing the brand’s
    breakfast offerings.
  —SpringHill Suites is rolling out a fresh, new guest experience from
    lobby and room design, to amenities that will appeal even more to its
    typical guest, the lifestyle traveler who enjoys business travel as an
    opportunity to experience new things.  The brand combines style with
    space and light, airy guest rooms that are 25 percent larger than its
  —Residence Inn, the extended stay leader, is focused on a new lobby
    design and social activities that will help its guests—those away
    from home for up to weeks at a time—find balance and remain
    productive.  The brand is also in the midst of rolling out its newest
    guest room design with stylish furnishings and stainless steel kitchen
  —TownePlace Suites primarily appeals to the travelers on long business
    trips who want the hotel to be their base of operations, enabling them
    to do things on their own.  The new guest rooms offer larger moveable
    desks and ample storage areas so guests can create their own space.
    The new intuitive lobby design enables “do it yourself” guests to
    easily take care of themselves.
Each brand has an impressive number of hotels under development or construction, such as the first Fairfield Inn in Manhattan, a SpringHill Suites and Residence Inn in downtown Chicago, a TownePlace Suites in Boston and Courtyard in downtown Atlanta. As each new hotel is unveiled, the number of free WiFi hotel hotspots for guests will continue to grow.



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