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Expedia corporate launches 75 by 75 Guarantee

Expedia Corporate Travel is launching the 75 by 75 Guarantee,
reinforcing its position as an industry leader in driving online adoption
and ultimately savings for clients. This unique program guarantees that new
customers will achieve 75 percent online adoption within 75 days of
implementing the online booking tool or Expedia Corporate Travel will
provide a full refund on all online and agent-assisted transaction fees.
  Expedia Corporate Travel’s booking and travel management tool
seamlessly integrates both the on- and offline experience to provide
customers with comprehensive travel solutions. Expedia Corporate Travel’s
online capabilities allow customers to leverage the benefits of offline
support to fully manage and control all of their travel transactions. The
intuitive technology recalls travelers’ personal preferences while its
exclusive search technology returns more tailored travel options with
unique combinations of carriers and flights that only Expedia Corporate
Travel can provide.
  Additionally, Expedia Corporate Travel’s global reporting capabilities
provide travel managers with insight into the booking and travel habits of
their travelers. Through the use of Expedia Corporate Travel’s reporting,
travel managers can identify gaps in compliance and work to adjust their
online program to meet the needs of travelers, ultimately driving further
online adoption and savings.
  “From personalized travel searches to more detailed results, Expedia
Corporate Travel’s user-friendly online tool has made booking travel quick
and simple for our travelers,” said Deborah Ellis of Akamai. “With Expedia
Corporate Travel’s fully integrated on- and offline support, Akamai’s
online adoption is now at an all-time high. This has helped us save money,
increase productivity and run a more efficient travel program.”
  PhoCusWright* predicts travel agency online gross bookings will
represent nearly 36 percent of all managed travel gross bookings and
account for virtually the same proportion of spend as offline agency
channels by 2008. This underscores the ongoing effort of businesses to
leverage technology that provides greater efficiencies and cost-savings for
their travel programs.
  “We are so confident in our customers’ ability to achieve high levels
of online adoption with our tool that we back it with a guarantee,” said
Jean- Pierre Remy, president of Expedia Corporate Travel. “On average our
North American customers have online adoption rates in excess of 85
percent, far greater than the market average of 40 percent. These adoption
rates further confirm our commitment to helping our customers sustain
efficient and cost- effective travel programs.”
 
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