Jazeera Airways steps up communications

4th Apr 2007

Kuwait-based Jazeera Airways K.S.C, the Middle East’s first and only private scheduled airline has selected SITA to provide it with a comprehensive VHF AIRCOM service. Representing an investment of US$1.5 million, this 10-year contract will enhance the aircraft communications capabilities of the airline as it expands.

With SITA’s VHF AIRCOM services in place, Jazeera’s expanding aircraft fleet will enjoy clear air-to-ground communications, real-time engine and aircraft performance monitoring, resulting in reduced turnaround and ground times.

Abdulla Al-Hudaid, VP Engineering, Jazeera Airways, said, “We chose the SITA VHF AIRCOM solution as we believe it offers superior service and systems functionality along with a convincing projected return on investment. This will allow us to reduce costs, enhance communication capabilities and gain greater process efficiency in the management of our brand new fleet.”

Hani El-Assaad, SITA Regional Vice-President, Middle East & Turkey, said, “Jazeera Airways is constantly innovating and understands the need to have the latest technologies in place, to maintain a competitive edge. We are very pleased to be playing a key role supporting their strategy. With our AIRCOM solution, Jazeera Airways will experience further cost reductions and greater process efficiency, benefiting both the airline and their passengers.”

An additional key added value feature of SITA’s AIRCOM solution is that it is fully compatible with the AIRMAN Airbus Maintenance program which Jazeera Airways has implemented for their fleet of A320 aircrafts.


SITA AIRCOM services support communications for all flight operations, aircraft maintenance and engineering, air traffic control and cabin administration, as well as passenger telephony and data services including Short Messaging Service (SMS) and e-mail. In addition, cockpit telephone systems can be programmed to give pilots easy access to information and in-flight assistance. Pilots can also use the satellite telephone service to request air traffic controllers for a change of flight plan to avoid bad weather conditions ahead.


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