AC Hotels, with 79 properties in Spain, Italy, and Portugal, has again selected the TravelCLICK iHotelier central reservation system as its electronic distribution solution for web reservations. AC Hotels will continue to use TravelCLICK’s award-winning booking engine for its web connectivity to manage its electronic distribution activities locally and internationally.
“Since we implemented iHotelier in 2004, the system’s ability to drive demand has helped power our unprecedented growth in Spain, Italy, and Portugal,” says Antonio Catalan, President of AC Hotels. “TravelCLICK’s leading-edge technology has reinforced our reputation as a hotel company that is quick to innovate and provide the highest quality of product and service to our guests.”
TravelCLICK’s European-based service delivery team offers a unique combination of hotel expertise and multilingual/multicultural support for cross-country operators. The service organization works with AC Hotels to understand its needs and to implement industry best practices throughout the hotel’s tri-country service area.
TravelCLICK’s booking engine provides a dynamic, user-driven shopping and booking environment, all on a single screen. Performance-rich FLASH technology enables inventory and rates to display in real time, creating a fully interactive shopping environment for online guests. Comprehensive graphic capabilities, multi-language support and dynamic packaging capabilities enhance the guest experience while promoting up selling of room types and amenities.
“With its easy-to-use booking interface and multiple language capabilities, iHotelier is an ideal choice for a hotel company spanning multiple countries,” says Jan Tissera, President of TravelCLICK International. “iHotelier’s booking engine enables AC Hotels to fully display the company’s unique market differentiators such as upscale design and extraordinary attention to detail. TravelCLICK is pleased to renew our partnership with AC Hotels, and look forward to our continued service.”
Along with web reservations, the iHotelier CRS offers next-generation connectivity to the GDS, call center services, and onward distribution to major travel sites as well as integrated email marketing and customer relationship marketing tools.