Delta upgrades In-flight experience

29th Jun 2006

Delta is upgrading the in-flight experience for its international coach customers. Beginning July 1, customers seated in the coach cabin on most of Delta’s international flights will receive printed menus; a complimentary choice of cocktail, including the new Mile High Mojito or Mango Kiss, beer or wine during the main in-flight meal service; and a mid-flight snack.
Later this fall Delta will provide coach customers with their own personal amenity kit that will include eyeshades and ear plugs for a more relaxing flight. Also, more customers are already enjoying more comfortable all-leather seats in coach class as the airline continues refurbishing its international aircraft interiors.

“We’re adding extras that will make our worldwide customers’ travel time on Delta even more enjoyable,” said Joan Vincenz, Delta’s managing director of Product Marketing. “A lot of airlines only think about making improvements to the elite cabins. We care about making the experience better for everyone—no matter where they’re seated on our airplanes and no matter where they’re flying.”

These in-flight upgrades complement Delta’s introduction of an improved international BusinessElite(r) experience with more comfortable all-leather seats, digital on-demand entertainment at every seat, and a new personal dining experience on select international flights created exclusively for BusinessElite customers by celebrity chef Michelle Bernstein. In addition, all international customers can check-in using new self-service kiosk technology with passport scanning capability at Delta’s Atlanta, Cincinnati and New York-JFK international gateways.


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