Orbitz is launching its hotel neighborhood matrix for top European cities and added hotel inventory for customers seeking lodging a European vacation. Orbitz also now offers travelers over 90,000 authentic customer hotel reviews from customers who actually stayed at those properties around the world.
As part of the “Take 5” anniversary celebration, Orbitz is encouraging its customers to travel with friends and family. To help promote this, Orbitz is giving its customers the opportunity to enter for a chance to win free travel every hour when searching for hotels, starting today through June 11.
In 2001, Orbitz was founded by the world’s leading airlines and was known for having the most low fares online. Five years later, Orbitz also gains high marks from customers for its hotel business. In the first study of its kind, J.D. Power and Associates noted in November 2005 that Orbitz.com had the highest customer satisfaction for independent travel web sites—hotels, in its 2005 Independent Hotel Web Site Study(SM).
The 5th Anniversary Take 5 celebration also marks the start of the next phase of innovation at Orbitz in its hotel business. One reason, among many, for being a favorite with travelers is because of OrbitzTLC’s hotel low rate guarantee that helps customers obtain the lowest online rate for a hotel. With new hotel photos and virtual tours, the entire booking experience ensures customers get the right hotel and the right price.
“We’ve enjoyed five great years of exceeding customers’ expectations by delighting them with great deals, an easy intuitive user interface, and superior technology and customer service,” said Jeff Grant, vice president of hotels for Orbitz. “Through OrbitzTLC, we continue to deliver innovative technology and bring even more amazing hotel properties to our customers.”