Cyprus Air outsources to Mercator

Cyprus Airways is outsourcing its passenger revenue accounting operation to Dubai-based Mercator, the IT division of the Emirates Group.
Mercator’s Revenue Accounting Bureau Service, based on its RAPID solution, converts the data printed on airline tickets into the detailed financial and strategic information.

Eleni Kaloyirou, Cyprus Airways’ Chief Financial Officer, said: “Now we will send our data to Mercator’s dedicated Bureau Service data centre, and be assured of fast and accurate management information giving an invaluable contribution to our future strategy.” 

The ISO9001 certified Bureau Service will eliminate the need for expensive hardware and software at Cyprus Airways. It offers a range of revenue accounting features such as data capture, proration, accounting, auditing, reconciliation, reporting and interline billing.

According to Patrick Naef, Emirates Group’s Senior Vice-President IT: “Our revenue accounting solutions have proved to be real winners, and we now count more than 25 major airlines around the world as customers.

“Cyprus Airways will soon be taking full advantage of the unique benefits that our outsourcing solution offers. They will be able to simply pass their ticketing data to our state-of-the-art data centres here in Dubai, and can rest assured that our professionals will take care of the rest.”